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EmpirBus Support
  1. EmpirBus Support
  2. Create a ticket

Create a ticket

Welcome! You can raise a request for EmpirBus support using the options provided.

Create an Support account to keep track of your support tickets!

Phone: +46 522 44 22 22 (Sweden)
Monday - Friday, 8am - 12am & 1pm - 5pm (CET/CEST).

EmpirBus Account

Select this to submit a request for an EmpirBus account.

When submitted we will create a Empirbus cloud account including LogiX and GraphiX software.
Approval can take 1- 2 Days.

An invite from our training and information platform Coassamble will be sent to the registred email.

Please read this information: Learning the EmpirBus system

Required fields are marked with an asterisk*
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